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Businiess name:
Rocky Creek Veterinary Hospital & Pet Resort
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Review by:
citysearch c.
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Review content:
Worst experience of my life at a vet..Horrible Vet - Go Elsewhere! The worst! stay away! All animal lovers please be aware that just because someone advertises, and puts together a good PR campaign with a slick web site, facebook, groupons, ect, that says they are cutting edge or even remotely caring, BEWARE! This clinic looks nice on the outside, but once you past the pretty facade you'll encounter a rude Staff and Vet! In today's competitive environment, particularly given the focus on service, it is impossible to believe that the employees and Veterinarian at Rocky Creek Animal Hospital can treat their customers the way that they do! He has rude and unprofessional staff and the customer service is highly lacking. Dr. Powers is the most uneducated vet I have ever met, I found his communication lousy, he offered me no advice or diagnosis for my pet. He didn't even introduce himself to us, no smiles, no eye contact when he first walked in the room. Dr. Powers is a poor and sad example of a business owner; condescending, rude, arrogant, and unsympathetic. He doesn't understand that such attitude will not gain business. Another thing unless you want to pay very high prices DON'T GO THERE! They went way over their already overpriced estimate. My instincts said don't go there, but I did anyway and boy, am I ever sorry. Hang on to your wallet and your panties - they'll take it all! I was quoted a range of prices then charged well beyond the high end - I even had it in writing. He loves to charge for all these tests but doesn't offer any real solutions. All this vet cares money and not the well-being of animals. I will never walk thru those doors again. And I am telling all my friends with dogs and cats to stay away. My dog is family and I am happy to pay to keep him healthy and happy, but this was ridiculous. I wish I would have done more research before making an appointment - I attend a lot of dog events and as I asked around I found many others with the same bad experience. This doctor likes to get rich off of suckers like me. Lesson learned. If you like being treated rudely by the doctor and his staff this is the place for you! But I think if your pet has something complicated or serious this clinic should be avoided. Hope my experience spares someone else. Tell all your friends NOT to use this vet!
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