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Businiess name:
Total Quality Logistics
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Review by:
citysearch c.
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Review content:
People STAY AWAY from these morons. We handled 30 loads for them delivered on time and no issues. The last load handled for them was a partial that the receiver claimed that had damage. I called TQL rep John Erb who handled the load he would not call me back. I emailed several times till I finally reached their in house counsel. Chris Brown (no not the singer) is when I got the claim emailed. This took almost a month while they were holding 40k of our freight bills for loads that had nothing to do with the last shipment. WHY DO WE CARRY 250K of cargo? When we contact the receiver he claimed that they repaired the damages told me to call John at TQL he was instructed by John. NO pics were provided of the damages or given us the opportunity to have our insurance send out an adjuster. ****PLEASE DON""T USE THEM! we paid the driver, the fuel, the truck and trailer payment, the insurance for the move and they carelessly gouged us. They they claim that they did what we agreed to and kept calling us so we don't post the truth. Look on all their reviews there are plenty of carriers posting their experience I'm surprised there isn't a class action against them. \r
USE CH Robinson or Landstar companies that work with the carriers not against them.\r
Thank you Tony K Columbus Freight, Inc. (the honest trucker)\r
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