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Businiess name:
Solar Solutions
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Review by:
citysearch c.
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Review content:
HORRIBLE. I used these guys (C.J. and Michelle) way back in '03 or '04 on my 4Runner. Did a decent job. Nothing great, but decent and the money was right at the time. I brought the same SUV back to them this winter for basically an entire re-tint (prompted by the replacement of my hatchback since someone hit me from behind). I have since moved about 30 miles away, but my girlfriend lives in Franklin so we arranged for SS to have my car for the day. Upon initial inspection, the tint job looked good. However, when I got home later that afternoon, I noticed a pretty sizable “gap” in one of the back quarter panel window. In other words, you could see light coming through all the sides. Probably 1/4'” inch on one side and that’s unacceptable for a legitimate tinting business. \r
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However, mistakes happen so I scheduled another day to drop the 4Runner off to have it fixed. Still a pain to do so… but I was assured it wouldn’t take too long and at the end of the day, it didn’t. But, I had another surprise in store: After about 3 weeks (it’s winter so I could wait the allotted week to NOT roll down windows to give time for the new tint to “settle.”), I rolled down the rear back glass (4Runners can do this) to let in a little air. BUT… I heard a “crinkling” sound but didn’t notice anything at first; thought they may be remaining air bubbles seeing their way out. \r
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A few days later, I rolled the window down (partially) again and heard the same noise. Turns out… the window tint was being “pushed” away from the glass and rolling up; looked horrible and it looked like an amateur must have installed this tint and maybe had a “lip” of the tint not cut correctly. In one corner, a sizable portion ripped up; I have posted a picture on this site and I have plenty more. Here is what made it worse still: Yes, they fixed it for free, but this was my SECOND visit on bogus work that was THEIR fault. And, since they told me they couldn’t fix the back window on a Saturday (half day, not properly staffed), I had to take ANOTHER day off from work, travel 30 miles one way, get my girlfriend to ALSO take time away from work to pick me up, and do it all over again. They offered absolutely NOTHING in return as a “customer satisfaction” good faith gesture. \r
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Not sure what happened to this company, but unless you want to waste your valuable time AND money… I’d stay away. There are PLENTY of other window tint shops out there.
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