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Businiess name:
Sunbear Salon & Medical Spa
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Review by:
citysearch c.
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Review content:
We gave this salon one more chance with our hair. I will tell you it was the worse foil job I have gotten in years. Then when I went back to voice my concern, I was the victim. I was told,"" Absolutely no refund would be given to me."" What ever happened to kindness, listening to your customer, perhaps your stylist was having a bad day and did not do a good foil job. I will be telling many friends etc...about the poor customer service I received and the lack of listening. Emily the manager really could have cared less if I was happy with the work that was done on my hair. Happy Birthday to Me. I will not be returning and suggest that you not either especially Kim H. Kim does not listen to her customer, I read other reviews and was sucked in. I wonder if Kim herself wrote those reviews because her work does not reflect these comments. It is sad when a fancy business establishment like this has such sucky customer service. Perhaps they all need to look up what karma means and do an act of kindness.
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