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Businiess name:
Benjamin Franklin Plumbing
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Review by:
citysearch c.
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Review content:
I would NEVER use this plumbing service again. They left our home with no HOT water for 3 days,then had the nerve to call after I came home from work to tell me they weren't coming,because they were not able to get the part form ""the supplier"" WRONG answer,another plumber was able to get the part and be at my home in 15 minutes only to find that they had stolen the parts from my Water heater as to not allow another company to work on it! Finally after speaking to Service Manger who was pratically arguing with me that they were going to be able to fix the water heater, called the supplier and the part was sitting on the shelf! I should have not had to call to get a service call after being w/out hot water for 3 days! I had to make an appt. only to have them say they weren't coming. VERY POOR CUSTOMER SERVICE AND Will NEVER CALL THEM AGAIN FOR ANYTHING! they mark up all pricing 2 1/2 times above cose. I would like to say thank you to the plumber who was wiling to rescue me! HAT""s Off to AGGIE's PLUMBING! CRAIG is the president and came to my home!
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