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Businiess name:
Jeff Wyler Kings Nissan
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Review by:
citysearch c.
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Review content:
Kings Nissan sold me a car that they knew had a problem which they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according to the temperature gauge. I threatened to cancel the contract and bring the car back. Then, they admitted that the service report showed there was a problem with the temperature gauge and that they had reset it and apparently that hadn’t worked. They told me I could bring the car back in and they would take a look at it. They had my car for four days and said they took it to Borcherding Buick for an estimate and that it was a sensor that would cost $800 that they were not willing to pay. They suggested I take it to my mechanic for a cheaper estimate and they may be willing to pay a lower price. My mechanic said it was the instrument cluster, not a sensor. It cost me $375 for the repair. Kings Nissan would not reimburse this cost. I contacted Borcherding Buick to see why there was a discrepancy between the cost of repair and determined problem. Come to find out, they didn't recently take my car to them when I had brought it back to their dealership; they had actually taken it to them WEEKS BEFORE I PURCHASED the car and they had declined the repair. I had Borcherding Buick fax me that estimate. I assume they thought I would pay $800 and they could pocket the extra money. I filed a complaint with the Better Business Bureau and they never responded. They now have a D rating. Do not buy from this dealership that scams hard working individuals and conducts fraudulent business acts. In addition, they have no morals or values! I purchased this car while accompanied by my three young daughters. We were all so excited to be purchasing our first newer used car :) Consider yourself warned.
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