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Businiess name:
Cole Air Conditioning & Appliance Store
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Review by:
citysearch c.
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Review content:
Had some work done by this company, and am disappointed in their quality and customer service.\r
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Technical expertise is horrible.\r
-- doesn't know the first thing about proper duct work. Had never heard of a splitter vane in a radius elbow. Thinks return air is pulled and therefore doesn't need to be concerned about friction losses. (A common mistaken belief)\r
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The load calc they did was so overdone I can only assume they were trying to upsell more equipment. They came up with 10 tons of A/C needed for my house. A proper load calculation showed I only needed 5.\r
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When approached about it, they're response was ""This is the way we've done things for 30 years"" If you want work done by a company who's prideful that they're still using 1980's know-how, give 'em a call. You'll get 1980's efficiency too.\r
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Don't waste your money buying HVAC equipment from them, because any high efficiency unit you spend money on is useless if the ductwork is horribly inefficient.
Pros: Conveniently Located
Cons: Won't listen to customer -- horrible technical knowledge -- way behind the times
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