Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Austin Cab Company
|
|
Review by:
Todd P.
|
|
Review content:
AUSTIN CAB is the worst taxi company I have ever dealt with!
I ordered a taxi for 9:30 am for pick up at my hotel. I stressed the importance of the driver arriving on time, because I was in town for a job interview (at 10:00 am). The customer service agent assured me that the driver would be at the hotel on time. The taxi driver arrived at 9:45. As I was walking outside toward the cab, the driver hastily left the property. I called the customer service number and the same taxi driver, a middle-aged African American male, came back to the hotel at 9:50 am.
When I entered the taxi cab, the driver appeared angry and abruptly asked where I going. Before we even left the hotel, I noticed the meter was already at $8.50. I asked the taxi driver about this, but he refused to explain the rationale for this charge. I was already concerned about the taxi driver's poor ethics, but felt that I was stuck utilizing his services as I needed to get to my interview ASAP. During out trip, the driver was inappropriately talking about how Black people were mistreated in Austin, and that he was hoping to move to Georgia in the near future. If the driver was so unhappy with his living and work situation, I would encourage him to leave already, instead of treating his customers like crap.
I will fast forward to the end of the story...we finally arrived at my destination. I was surprised that the final cost of the taxi trip was over $32, when the person on the phone quoted that it wouldn't cost more than $25. Note: I took the same exact route back to my hotel with a different taxi company (in the same amount of traffic) and it ended up coming out to $24. Returning to my issue with Austin Cab, when I asked about the charges, the driver refused to provide me with an itemized bill. He just kept saying that I needed to pay the amount on the meter.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|