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Businiess name:
Rod's TV
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Review by:
Jason A.
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Review content:
They diagnosed my problem fairly quickly, but it took 8 weeks from the initial diagnosis up until the date that my tv was returned to me repaired.
1. I work for a living - they missed a total of 3 appointments that we set over the phone. There wasn't miscommunication - just consistent and repeated negligence on their part.
2. I work for a living - they did not drop the tv off when they TOLD me to be home and to be ready to receive it - of all missed appointments, this one hurt the most. First world problem, but i really missed my tv.
3. If i had time to sue for lost wages, I would.
Do yourself a favor and use someone else. If yo're getting warranty work done - find another service provider. In person, the people were nice, but they're really missing the ball on the customer service aspect of their business. Never have I ever been more disappointed by services received.
Don't make the same mistake i did.
To their credit - my television works great. Too bad it took 8 weeks.
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