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Businiess name:
Champagne, Larry L, DDS Champagne Family Dentistry
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Review by:
citysearch c.
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Review content:
Although Dr. Riccardi has done excellent work and is an excellent dentist, Champagne Dental billing/overpayment and refund procedures have been a bother to deal with.\r
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Twice now, we have overpaid for dental work for my daughters. The first time we overpaid (after receiving our EOB) I needed to call Champagne Dental to receive a refund, which took about three weeks to obtain. Now the second time....in mid-December 2012, once again they told us to pay too much ($80.00 this time). Again, I needed to call and request a refund for overpayment. It is now the beginning of March 2013 and still no refund check. It is like ""pulling teeth."" (pun intended). \r
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Their billing (overpayment) and refund practices definitely need an overhaul. They should be initiating the refunds for overpayments (in a timely manner), not their patients/customers. Getting tiresome.
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