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Businiess name:
Htp Auto Care
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Review by:
citysearch c.
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Review content:
Tom is better than the previous owner, David, of this place. But not all good. I've been to that place since 2004. Tom helped me fixing my car at a very reasonable price (according to him), and did a few free tire services for me in the past. I appreciated those. Until one day I dropped off my car for ignition problem and he charged me for $300 for Charlie's labor which according to him $250 / day. Well, the car was fixed, but I found my carpet was extremely filthy with some coffee beans (?), and a cigarette burned mark. What the hell? When I picked up my car, he used my car as a transportation to pickup his shop laundry shirts (like around 100 shirts that filled up my back seat) from somewhere. I guess it's really close by because I didn't notice a drop in my gas gauge. He did say ""sorry I borrowed your car."" So, I can understand Gina's frustration about not telling his customers that he will do something to your car. Unless you're so frustrated and got nowhere to go, you can probably try this place. But just keep looking for new mechanic. Also keep the distance with him and remain as autoshop-and-customer relationship, so he won't step on your head. You'll probably get the best price and service for first or two visit, but that's it. Last but not least, his ""five minutes"" is actually ""30 minutes"", and he doesn't do the courtesy of calling you first before replacing the part, so make sure if he did change the part. Who knows? I will still go there but I will start to look for new shop to exercise my option.
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