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Businiess name:
Aardvark Moving Company
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Review by:
citysearch c.
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Review content:
Damage-Free is a load of crap. I hired them to move my belongs from my apartment to a house I was renting. The previous tenant hadn't moved out yet, but agreed that I could move my things in a day early. The movers ripped open the previous tenant's exercise ball, and Christine told me she would send me a damage claim form and that a print out of the cost of a replacement or a receipt for the purchase of a replacement would be sufficient documentation, along with a picture of the damage. I took pictures and bought the new tenant a new ball from Walmart for $20. Chrstine never sent the damage form, despite me sending two additional emails asking her to do so. When I called to speak with her, I was told that I needed to send in a repair estimate - a repair estimate for an exercise ball? Are you kidding me? When I reminded her that she told me I could give them a receipt or printout of the cost of a replacement, she said, ""Ok. But how much does it weigh? If it's less than 5 pounds, the most the insurance will pay is $3. We can give the the $3 now if you want to come get it. That's the contract you signed."" So you want me to drive to Blue Springs, from KCMO, to pick up $3, when YOU ALL ARE THE ONES THAT DID THE DAMAGE AND OWE ME $20?? I don't think so. Stay away from these people. They are shady. I wouldn't recommend them. Put your money toward a reputable company that will pay for whatever damage THEY CAUSE.
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