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Businiess name:
Planet Fitness
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Review by:
citysearch c.
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Review content:
Other than paying more than I would have liked for a gym membership ($115/month), I was perfectly content with Club H - it's located right next to my apt., never crowded, has TVs on all of the cardio machines - until I tried to cancel my membership. When I signed up 9 months before, I knew I would be moving to California within the year. My roommate and I both made agreements with Club H that if we moved more than 8 blocks away, we could cancel our membership. They did not honor this at all. I'm moving, and yet they're still making me pay because my name is not on the lease (moving into my boyfriend's house) and I'm a freelance writer so I don't have a letter from HR saying I'm moving out to California for a job.\r
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In essence, I am a bit livid and would NOT recommend this club to anyone anytime.\r
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Also, the last few times I was there, I timed my cardio workout to end right at 11pm, when they closed. At 10:50, the staff tries to make me leave and eventually kicks me off the equipment at 10:55. The hours say until 11pm, which I take to mean I can be on the equipment until then. I was not appreciative of the customer service.
Pros: TVs, few people
Cons: staff is rude, they don't honor commitments, hours aren't very reasonable
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