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Businiess name:
Turnagain House Restaurant
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Review by:
citysearch c.
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Review content:
My husband and I had a groupon for a paella dinner for two, which was valued at $120.00 - it was to include 4 tapas (their choice) dinner salad, paella, flan and two glasses of sangria. We made reservations - as the groupon said to do.
Upon arrival we were seated immediately and once the waitress knew we had the groupon we kind of lost all control of what happened. Our four tapas were brought out before we were hardly in our seats! When we asked what they were beside the obvious beans and olives, she couldn't tell us what they were just that they were ""spicy"". She did not ask us if we wanted drinks or anything else. It was obvious that they just took these 4 very tiny tapas dishes directly out of the fridge.
My husband wanted to order a beer and the waitress looked perplexed and say ""why, you have sangria coming with your meal?"" Our salads were brought quickly afterwards (fresh and a good size) but the waitress came back and waited for me to finish my last bite so she could pick up our plates.
Just a moment later our paella was brought out - very tasty and a good proportion for us to share. However - consistent with her behavior - our waitress picked up our plates to box our leftovers before we were finished our meal! Just because our forks were down did not mean we were finished! I asked about a wonderful rice pudding that I had had there on a previous visit - and she quickly shook her head and said ""no, we don't have that - you're having flan as your dessert. We had to ask for coffee and intentionally took our time having our coffee and dessert.
Pepe came out and saw the to go box on our table and said ""couldn't you finish your meal?"" to which I replied - ""I don't know, our waitress took our plates before we were finished."" He only shrugged his shoulders and mumbled something as he walked away.
I couldn't believe it! This was such a different experience that what I had experienced in the past. I was truly dumbfounded at our experience. Certainly not worth the $120.00 that the groupon was suppose to be worth.
Our waitress truly needs to be taught how to wait on customers! I will only go back if I know I wouldn't have the same waitress.
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