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Businiess name:
21st Mortgage Corporation
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Review by:
citysearch c.
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Review content:
I only give them one star because I must. They recently purchased our mortgage from another company. We have NEVER been late, always EARLY. They are trying to change the terms of our contract without our consent. Trying to speak to anyone in that company is a complete waste of time they can not comprehend basic English. I can not count how MANY times we have spoken with this company over the last month they have owned our mortgage, and we get nowhere with them! After speaking to a ""supervisor"" he assured us that he would ""investigate my concern"". There is NO concern! My contract states the guidelines and they are NOT following them!! At one point in the conversation the supervisor said ""We don't look at every contract."" So they're arguing with me about the contract I signed without even looking at MY contract! I had them send me a copy of my contract so I knew they have it, and I will be sending a copy back to them with my payment being sent specifically as stated in MY contract! This company is a disgrace, trained monkeys would do a better job. If you have not already, NEVER do business with them!!!!!!! RUN AWAY!!!!!!!!!! Besides Bank of America, this is my most HATED company ever! If this is not quickly resolved, they will be meeting my lawyer, after the attorney's general gets through with them of course, by time all is said and done they will be very very sorry, they messed with the wrong person.
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