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Businiess name:
Jazz A Louisiana Kitchen
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Review by:
citysearch c.
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Review content:
I gave a one-star review review based on my service today and not the overall service i have received. I have been to this location many times and have never had bad service or even bad food...until today. Myself and four other friends went there for a co-worker's birthday dinner. We got there at 5pm and were seated immediately with no problems. Drink orders were taken and everything was fine. The last person in our group arrived about 10 minutes later. Her drink order was taken and when it was dropped off, the waitress said she would be right back to take our orders. So 5 minutes pass. Then 10 minutes and then 15. Meanwhile, our waitress is helping other tables and even taking orders for people that came in after us. Needless to say, by this time I was P!$$@%. We were finally able to flag her down and give our orders. One of us ordered the crab cake appetizer and actually asked to have it BEFORE the entrees arrive. So while waiting for the food to come, we snack on the complimentary bread and butter (which, i must admit, is awesome!). After awhile we start to notice tables that ordered AFTER us are getting their food. I guess i should have mentioned that when we ordered our food we also ordered more bread and butter. About 15 minutes later i flagged down the waitress again and asked yet again for the bread and butter. Then 5 minutes later the appetizer arrives. And what do you know, two minutes later our entrees arrive! And THEN the extra bread and butter! I got the Beer Battered Onion Rings and i must say, they were discusting. You could clearly see seasoning in the batter but there was absolutely no flavor to them at all. I would like to say I'll be back but who knows. I really do think that did it for me. I love the Chicken Fettucine Alfredo so if i do give my money to this company, I think I'll go to the Legends location. It doesn't have the same feel as the original but the food is still good.
Pros: Bread and Butter: Chicken Fettucine Alfredo
Cons: The service today
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