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Businiess name:
Toyota of Lake City
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Review by:
citysearch c.
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Review content:
VERY DISSATISFIED with the dealership. AVOID if possible!!! Maybe it's just me, but this was my experience at this dealership...
I went in there to buy a Rav4 and test the vehicle. On the ""test drive"", we went up the hill right outside the dealer, then went over 2 blocks or so and the salesman already wanted me to turn back into the dealership. How am I supposed to test the vehicle well if they won't even let me test it on the highway or drive it further?? The salesman also didn't try to explain the features of the car during the test drive!
Also, the salesman was dishonest about the location of the vehicle and the mileage on the odometer (claimed it was low/under 10 miles). He tried to sell me another similar vehicle that he claimed was being detailed at their dealership so I couldn't see it yet. Apparently, this vehicle was on another dealership's lot at the time of the purchase (vehicle had over 160 miles on it). The manager claimed that it was an error in communication, but no one informed me of the mistake until I requested to see the vehicle upfront the following day in the afternoon. To make up for their mistake, the manager offered to get me another
new vehicle, which I accepted, but when the vehicle finally arrived, they decided not to sell it to me after waiting for 2 weeks for it to arrive at the dealership. YEAH, you read it right... WAITED 2 WEEKS WITH ALL THE PAPERS SIGNED AND PAID THE DOWN PAYMENT TO FIND OUT THEY DECIDED NOT TO SELL THE VEHICLE TO ME ANYMORE.. their reason was that I seemed too dissatisfied with their dealership and they couldn't do anything to make up for it. Of course I was dissatisfied.. THEY LIED TO ME AND WASTED MY TIME!
You have been warned so beware when you go to this dealership. They seemed nice at first, but becareful when you finally make your purchase.
Pros: Appeared nice at first
Cons: Liars! Lied about vehicle location and odometer.
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