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Businiess name:
Patriot Pros Plumbing, Drains, Heating & Air
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Review by:
citysearch c.
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Review content:
Late Friday night my furnace went out during our first cold spell. I spent hours on the internet that night and Saturday reseaching brands and companies. Each site was more confusing than the last. I called over TEN companies with a lot of lip service, but when I reached Patriot it felt like I was talking to people that cared. Tech Alex, who was not even on-call, was at my home within an hour and was excellent at giving me options along with the pro's and con's of different brands. He explained the efficiency ratings, multi-stage furnaces and the benefits on using a programmable thermostat. Alex had my new furnace up and running by the end of the day! There phone support was outstanding as well (thank you Heather, Debbie and Sara!) as they kept in touch to make sure everything was fine. They did the paperwork and set up the inspection with the city of Centennial. The inspection went flawlessly thanks to Alex's installation. My home heats evenly now, no more walking from a warm room to a cold room. I can't say enough about how they helped me out during and emergency and did it with a fair and honest price. Thanks to Patriot and I would recommend them to everyone!
RESPONSE FROM Patriot Enterprises, Inc.:
Hello Brian and thank you for your kind review on Customer Lobby! We are very thankful for your business and want you to know that even though the work may be complete we are still here for you in the event you needed us. I hope you have a wonderful holiday! Javier J. Hoggard, Owner
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