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Businiess name:
Petros
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Review by:
citysearch c.
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Review content:
This was one of the worst dinning experiences i have ever had! And it was the third time it happened, so iI blame nobody but myself, since I came back twice after this originally happened. I'm writing this review only to help a few others save a night of frustration and starvation. Our dinner reservations for 8pm, so out of common decency we showed up a on time with our whole party in tow. And as we had experienced before, our 8pm reservation turned into an hour wait, while the host staff telling us every 15 minutes that our table was ""almost ready [and] the people using our table [were] about to get up."" This is what we became to believe as their common response from the host staff, as we heard this repeated to several other waiting couples and groups! Come to find out, they book there reservations one hour apart, and they clearly need to allow for more time between dinner reservations! I do not claim to be a 'reservations expert', but I believe you need to give customers an honest response to their seating time, since the food and drinks are not 'recession friendly priced' in Manhattan Beach! Needless to say, we ended up speaking with the owner, Petros, who 'offered' to expedite our food order to help ""make the food get to our table a little quicker"".....And good thing he did this - since it took 1hr. 15min. to get our food once it was ordered! And we never received one apology, nor an ounce of sympathetic acknowledgement during our 2+hour wait to eat. All in all, for spending over $450, as I mentioned before, this was an unbelievably HORRIBLE DINING EXPERIENCE, and no matter the location and attempt at ambience this restaurant offers, I would never subject anyone I know to this restaurant and horrible service, NOR will I ever spend another dollar at Petros.
Pros: NOT ANYTHING POSITIVE - horrible dining experience!!!!!
Cons: FROM START TO END - A frustrating & horrible experience!
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