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Businiess name:
La Lanterna Caffe
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Review by:
citysearch c.
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Review content:
Such a sweet place. Such an extensive wine list. Such beautiful desserts. Such HORRIFIC service. \r
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Three friends and I stopped in last Saturday night around 10:00 pm. As the weather was beautiful and mild, the place was extremely busy. I do not allow that fact to justify the abominable service my friends and I received. Our cold waitress came over to our table with a ?what do you want??. No smile, no ?how are you??. In fact, accompanying her words was an extremely angry face as well as an extremely aggressive demeanor. When I ordered only a glass of wine, the waitress said, ?you?re not eating anything?? in nothing short of complete rudeness and disgust. We had to ask twice for silverware. And when she delivered it, the waitress threw it on the table. Yes, my water glass was refilled but it was slammed on the table. Our waitress appeared to work in a really chaotic manner. I have witnessed stellar service in busier restaurants. Though she was busy, my friends and I felt as though she had a real problem serving us. The tense feeling she created when she came to the table put a real damper on our dining experience. \r
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I called to the manager to express to him our real displeasure with the service. He then offered a bizarre apology by saying, ?what do you want me to do, k*ll her?!?? but also defended her a little too much, mainly by offending me, the only woman at the table: ?well, miss, you know how the ladies can get. They get busy and have things in their minds.? Well sir, I know how this lady can get, and she will not soon forget the poor service she received here, nor the insult you just dished out.\r
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We were all each comped a glass of limoncello. It was nice. It did not, however, succeed in numbing or sweetening our sour evening at La Lanterna.
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