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Businiess name:
Red Robin
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Review by:
citysearch c.
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Review content:
I've been to the Red Robin in Selma, TX on three seperate occasions now. Here's a brief summary of each visit. \r
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1) RUDE waiter! Guy actually said ""if you don't like it, there's a subway over there"" after we complained about our food being cold. Complained to the manager and was given the standard answer. Food was unimpressive and cold in the middle. \r
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2) Chose to try one of their wacky specialty burgers. The Chili Chili Cheeseburger was supposed to have so much chili (quote from the menu) ""you can't pick it up"". Not only could I pick the burger up, but I've seen school cafeteria sloppy joe's with more chili. Wife had the chicken parmagiana and said she liked it, but that it was nothing to write home about. \r
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3) Came back with in-laws this time. Food was again decent, except I was missing a piece of my burger. The meat was actually missing about 15% off of one side. When I complained to the waitress she said ""I do apologize sir"", but never offered to replace it. When I suggested it be replaced, she said she would talk to the manager, but never returned. *NEVER*. Had to get refills on drinks from another waiter, new napkins from another waiter, and the check from another waiter. \r
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That's it Red Robin, I'm done. The food is decent, but the lack of ""follow through"" and service really lack what is needed to make this be a valued establishment. I can get bigger burgers at Whataburger and better service at Chester's. Sorry, but the value just doesn't match the price.
Pros: Interesting atmosphere
Cons: See review
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