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Businiess name:
Edible Arrangements
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Review by:
citysearch c.
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Review content:
I have been a happy client of the Katy location for several years now and couldn't be happier with the service and quality of the product. Management has always been quick to address any issues as they arose. My only problem has been once when the delivery missed my getting home by a few minutes. When I called to complain, the manager was very nice and he ended up making the delivery himself and personally apologized. A lot of times people don't realize how a business operates, when an order is put in by the person who ordered you arrangement, THEY tell the store what time and where to deliver, so when people complain about missed deliveries, please keep that in mind. I've come into the store to pick up an arrangement and see people come in to complain about missing a delivery and get all kinds of free stuff and apologies, and they still leave the place unsatisfied. Some people are impossible to please, but my review is based on the fresh quality of the fruit, the presentation of the arrangements, taste and response when calling with a problem. This place is awesome!
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