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Businiess name:  Aizia (Westin Diplomat)
Review by:  citysearch c.
Review content: 
The manager Travis Armer was very helpful how ever a free drink was not enought to cover the untruth that the reservation agent for a saturday evening dinner being spoilt, we rushed over to keep our res. only to find that they did indeed have enough seats outside to last them till 9pmi was at the desk and walk in were shown to our table with no res. . I would stay away from the incompitent hostess`and staff. with the biggest chip on every shoulder. Just my opinion I have booked the Westin many times for conventions. I will never let my guests be subjected to such a lack of concern for their patrons as the Aiziawhy would i want to put any one in the position of summoning the manager on a simple matter of common courtesy, shame on you with your undertrained staff. You can do better.

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