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Businiess name:
Veterinary Care Unlimited
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Review by:
citysearch c.
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Review content:
My name is Ria Puma and I have been the hospital administrator for Veterinary Care Unlimited since 1990. Normally, I wouldn't respond to such blatant lies that have been written about Vet Care but since this is the World Wide Web, it is paramount that I defend our stellar reputation and set the record straight. I do not think it is a coincidence that a certain employee was terminated in March of 2008 and that the first of these malicious reviews appeared the very next month in April of 2008. All the negative reviews are from 2008 and appear to have been written by the same individual citing the same lies. This employee was fired when the individual blatantly jeopardized the safety of one of our patients. In the veterinary world, there is no room for error and neglect towards any animal is not tolerated at Vet Care. With that said, I would like to touch on a few of the negative comments.
We still have 3 employees of our ""old timers"" who have been with us 8, 10 and 15 years and were part of our original ""Dream Team"". Not bad for a total staff of 7. Unfortunately, longevity of employees is rare in our field. As for employee turnover, yes we have made some changes and added new faces. This is due in part to the fact that working at our hospital is not for just ""anyone"". Our expectations are quite high and if a potential employee does not share our passion that the health, safety and welfare of every patient is our number one priority, then that person will not be employed at Veterinary Care Unlimited. We require of every staff member patience, professionalism and compassion at all times and if they do not possess these characteristics, well then, they will not be working here very long. We have been blessed to have had 10 years of a wonderful ""Dream Team"" that our ""old timers"" were part of. As we mark our 20th year serving the community, we are in the process of putting together our new dream team that will hopefully be with us for the next 20 years. Our hospital is immaculate and the first thing a potential employee is told is that cleaning is a major requirement of every staff member. As for patient safety, we will only allow an experienced licensed veterinary nurse to assist the doctors in surgery. The surgical patients are monitored from beginning to end by several state of the art precautionary machines along with an iv catheter.
I feel privileged to live in a country where we have freedom of speech. Sadly, there are individuals that are hiding behind this right and feel the need to write malicious and slanderous lies on the internet to try and damage our reputation. Thankfully, the laws are changing and anonymous bloggers are being forced out to the open and brought up on charges. Freedom of speech is a wonderful American right but just as you can not scream fire in a crowd, it is illegal to write lies that could potentially ruin a person or business's reputation UNLESS you can prove it. To reiterate, it is apparent these negative reviews were all written by the same person citing the same untruths. This person certainly has a lot of knowledge and knows the lingo of the veterinary field, This person also has been privy to what is behind ""closed doors"" that were supposingly not open to the public, so it is concluded that this person is a disgruntled and vindictive ex-employee. In closing I would like to welcome anyone to visit our hospital and I will personally give you a tour of Veterinary Care Unlimited and I assure you that your visit with our compassionate staff and knowledgeable Doctors will meet or possibly exceed your expectations. Thank you for the opportunity to post this message and for taking the time to read this.
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