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Businiess name:
Austin Residential Service
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Review by:
citysearch c.
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Review content:
This is actually Benjamin Franklin Plumbing, so don't be fooled. Let me first start by saying that they did an excellent job on my toilets and sinks. The plumber came out on a Saturday and (when I had to go return two toilets) offered to hang around while I ran to the plumbing supply to replace my toilets. The plumber even agreed to come back on Sunday morning to do another job for us. He put in 3 toilets, a sink, and connected our oven to the gas line. The work was done well. Very professional. Very friendly. They even offered a 2 year warranty on parts and labor.
But you must be prepared for their prices, which are HIGH. The inspection fee is $59. They charged me $269 to install a toilet (out of the box). They charged me $185 to install a toilet that was already built. They charged me $129 to hook up the sink. Ordinarily I would have sent them away and called another plumber, but I had a deadline to move in on Monday morning. They were the only plumber I could find that would agree to work over the weekend, so I paid the price.
I would definitely recommend them if you are in a bind and need great work. Just be prepared to pay for that level of service.
Pros: worked on weekend, good work, great service, very friendly
Cons: expensive!!
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