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Review content:
We chose Signature Home Improvement (SHI) to remodel our kitchen and master bath because they do not use subcontractors. We felt that the job would go more smoothly. SHI workers have a good comradery, work well together and help each other if needed. They are skilled and their work is impeccable. We felt that each crew showed great attention to detail as they worked in our home The job took about 7 weeks. Being home alone all day, I cannot stress how comfortable I always felt with the SHI employees in my home everyday. \r
Although we signed the contract with Jason, I eventually worked with Emily. Emily is knowledgeable and helped me lay out the different tiles for my kitchen and bath and it all came together. Martin installed the tiles. He did a wonderful job. With the help of Amador, the painter, they revised my tile design to integrate a travertine window seal. I was skeptical, but it is a favorite detail in the remodel. I searched for almost two months for just the right tiles, and I think that it would be helpful for future clients if SHI had a showroom with design ideas and samples of tiles, etc.\r
Original contract called for a dimmer for the kitchen lights. I never felt that we needed a dimmer, but felt that we needed one more canned light. Emily was so easy to work with and switched the dimmer for another canned light. The electrician, Sergio, was so patient while he helped me figure out where the canned lights would be located. Supports under our granite bar were not in contract, but were needed, and SHI added the supports and trim at no extra cost and it looks terrific. Hetsiel and Amador took down wallpaper, repaired sheetrock and painted walls and kitchen cabinets and stained bath cabinets. They did an amazing job. Joe, the plumber, also took great care making sure the plumbing jobs were perfect.\r
After the job was completed and the final check was written, a hole the size of straight pin head appeared in the travertine counter in the master bath. SHI sent Tomas out to repair the hole at no cost to us. Then, five months after the job was completed, I knocked over a (very heavy) stone soap dispenser into one of my porcelain bath sinks. It cracked and chipped the sink. I was so upset, but I called Signature and they came to our rescue. They cut out the broken sink, installed a new sink and reconnected the plumbing at what we thought was a very reasonable price. \r
It was a pleasure working with Emily, Heather and Savannah. No matter how big or small the problems, they were always there to solve them. It is comforting to know that we can count on them for any problems that arise in our home. I would absolutely hire Signature Home Improvements again and have already recommended them to numerous friends. \r
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