Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Benchmark Outfitter
|
|
Review by:
citysearch c.
|
|
Review content:
In late January of 2010, I walked in and purchased a pair of Vibram Fivefingers - however, I was given an women's 41, rather than a men's. This was an accident on the part of the sales clerk, I'm sure. But as a result, my shoes rapidly deteriorated at the seams (I have wide feet) and I had to return the shoes. I was issued a store credit and put on a waitlist for another pair because these things were and are damn popular. I specifically requested a men's pair of 41s when I was put on the waitlist.
I didn't hear back from Benchmark until April.
Now, the wait can easily be attributed to Vibram - the FiveFingers are extremely popular and hard to keep in stock anywhere - but when I returned for my shoes, I was sold ANOTHER pair of women's 41s. This was after a very specific request for a men's pair and a thorough explanation.
When I called, I was repeatedly put on hold and after explaining myself, all they offered was a (grudging) refund. The staff was inattentive and more or less indifferent to their customers' needs every time I visited the store. I will not be shopping with Benchmark again.
Pros: Excellent inventory
Cons: Poor customer service, overpriced
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|