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Businiess name:
PACC Domestic
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Review by:
citysearch c.
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Review content:
I can't believe I am giving them even one star. Took my car there because I had heard good things. What a mistake. I ended up having to rent a car from Enterprise because the work was going to take a few days. No big deal. But when the job was done at Pacc auto they agreed to ""take care of the rental car charge for me"" and told me that I did not have to pay Enterprise....they would pay them and just charge me on the Pacc bill what i was going to pay Enterprise. Kinda like one stop shopping. This is what really was going on: Pacc charges me the enterprise rate and pays them at the ""sweet deal"" rate given to pacc; therefore, pacc makes a profit on the difference. Yes this was dishonest but it gets worse. Pacc ended up not paying enterprise timely and enterprise put a ""ding"" on MY RECORD with them ( which goes into some national data base by the way). I found out about this ""ding"" when I tried to rent with another company on vacation. Nice. That cost me alot of extra time and a near nervous breakdown when the manager told me that I have been declined a rental. It took about an hour of phone calls sitting in the manager's office trying to straighten it out.\r
Here is another thing with Pacc. About 5 hours after i took my car in, Pacc called me and said that the car needed far more work than they had anticipated once they ""got into the engine"". BS. I ended up not electing all of the work that they insisted that i needed only to find out from another mechanic that the car did not need it. They are theives. DONT GO THERE. Don't be fooled by their nice, easy going ways. They are just as bad as the other rip off places.
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