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Businiess name:
Rabb Florist
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Review by:
citysearch c.
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Review content:
Valentine Disaster 2013--I ordered my wife flowers online about 3 weeks before the big day. I specified that they be delivered before 1pm. They got to her work sometime between 4 and 4:30 after she had left. She got to watch all the other ladies in the office get their flowers instead. When I called the store the evening of 2/14/13, I explained what had occurred and the owner's wife called me back after confirming my receipt specified the 1pm deliery and asked what they needed to do to make it right. I told her that the moment had passed and at this point I'd really just like a refund. I offerred the flowers back if that's what it took and she said the mistake was all theirs and a refund would be issued and to enjoy the flowers.\r
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Today, 2/15/13, the owner came to my wife's work unannounced to retrieve the flowers stating his wife shouldn't have did what she offerred and took the flowers with him.\r
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It troubles me for a florist with such a good name and rep to make such a poor business decision that centers around their mistake. \r
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In short she got not flowers on Valentine's and the florist came to take them back today!\r
\r
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