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Businiess name:
D & E Pump Sales & Services, Inc.
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Review by:
citysearch c.
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Review content:
My experience with this company was horrible. They sent someone to examine my well - he told me without being very specific or clear - that the pipe from the well was damaged beyond repair and a new well would have to be drilled. His manager told me it would be about $3,000 to do this work. The manager sounded offended that I asked about whether a repair was an option and wasn't there a less expensive option. He said they are experts and this is based on their experienced worker and they would not be willing to do any repairs - only abandon the old well and drill a new one. Well, thank goodness someone recommended another company to me. Called them - they came out right away and had the well pipe repaired in about 90 minutes for $500. When I contacted D&E via email to advise them that I was going to decline their $3,000 work proposal, they didn't even have the courage to write back or defend their position! The manager told me when trying to take my money that ""this is a family business and we wouldn't be in business this long if we just ripped people off."" Well, hopefully this guy isn't Pinnochio because otherwise his nose would be very long. Warning - get second or third opinions before you give this company your money. The manager was condescending and rude and the worker who came to my house was a clueless and/or a liar. To the manager I would say this: the Mafia is a family business, but I wouldn't want them to do work for me. Well, the same is true about D&E. Stay away if you know what's good for your wallet.
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