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Businiess name:
Once Again Bridal Shop
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Review by:
citysearch c.
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Review content:
Rudest customer service ever! Went to this store with the intention of consigning 10 formals. The saleslady was so rude! After going through dress 3 of 10 she stares me down and snipes in an accusatory tone 'have you been here before?'. I must have had a puzzled look on my face after replying with a simple 'no' because she sharply stated 'its a simple question not too hard to answer!'. She went on to talk to her co-worker about me as if I wasn't standing right in front of her! Once I told her, truthfully by the way, I wasn't ever in the store prior to that moment, she should of stopped. I shouldn't have been made to feel as if I was telling a lie. I was so affronted! I couldn't believe the tone to her voice. If I ever spoke to a client in this manner I would be FIRED! She chose half of the items-that's normal for resale shops and you have to have a thick skin and accept some criticism of your items. That's the stores choice, after all, it is their business. But, due to the rudeness and the way I was treated, I politely asked for all my items back, including the ones they wanted to resell and left the store with a promise to NEVER DO BUSINESS with this store again. I'm sure there are plenty of shop owners that would appreciate and welcome business. I can't say that for Once Again Bridal-pitiful!
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