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Businiess name:
Tousley Ford
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Review by:
citysearch c.
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Review content:
I brought my car into their serive shop, It just needed a oil change when I went there. Just about a half mile down the road the car would stall and not run properly after I left the shop. The service manager had an attitude and a poor custumer service skillset when I tried communicating with him about the cituation. He gave me more reasons why it is my fault, before I could relay my message. While the car was there their tech let the car battery go dead after 45 minutes of the lights being left on and the door open. The service manager I spoke with could of in my opinion gave the car a diagnostic test and went from there. So instead of takeing a small amount of time to see if the tech made a mistake he lost a customer and I plan on spreading the word. I study at a local college and said what happend and 5 out of the 6 people in the group had something negative to say about Tousley Ford in White Bear Lake.
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