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Businiess name:
VCA Great Lakes Veterinary Specialists
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Review by:
citysearch c.
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Review content:
We've been there twice, the first time because our idiot Jack Russell terrier ate a rubber ball (or something) that got lodged in her stomach. This was almost three years ago. As she got (very) sick on a Saturday afternoon, we called the vet for a recorded message to get referred to Great Lakes Veterinary Specialist. (Note: there's another place within sight of GLVS that is suffering from a lot of bad pr -- unhappy customers. Make sure you're in the place you were referred to!) Our second visit to GLVS occurred because our idiot Jack Russell picked a fight with a deer. These things always happen on Saturdays. So, off to GLVS again.
The reception experience is fine. Nothing special. But the place is immaculately clean and the receptionist is caring enough and professional enough to get us in to see the vet. Plus, they have free coffee. The vet is a young woman, energetic and empathetic. She took our history, listened attentively, did a very thorough exam and spelled out our options. She appeared to be every bit as competent (how could I really tell for sure?) as our regular vet (Drs. Thompson and Slezak at Family Pet Clinic in Garfield Heights), who are awesome. But her bedside manner was impressive. Very professional and caring.
The most recent exam -- thankfully resulting in a diagnosis of the dog suffering only wounded pride and ego -- was 95 bucks (a deer kicked our dog after all.) That's probably 2.5 times what a regular exam would have cost (at the ""real"" vet not on a Sunday). The first visit was several hundred dollars for a lot of lab work, including X-rays, to determine what was causing the blockage. We were referred back to our vet for surgery the next day.
All in all, classy joint, good people, competent care. Don't go to the place next door.
Pros: After hours vet's choice. Recommended by friends.
Cons: $$$ But only because they're only (good) option after hours
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