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Businiess name:
The Elegant Bride Salon
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Review by:
citysearch c.
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Review content:
STAY AWAY FROM THIS SHOP!!! THEY DON'T CARE ABOUT THE EXPERIENCE, THEY JUST WANT YOUR MONEY! I recently called Elegent Bride about a dress. I spoke to a woman with a heavy accent on the phone and asked her to do some research on a dress that I found in a magazine and on line. She said that she had it in stock but needs to order it. She then proceeded to ask me if I plan to purchase it from her. I told her I wasn't sure since I've never been in the store yet. She also proceeded to tell me that she wanted to let me know that she did not want customers coming into the shop to try a dress on if they don't plan on buying it. I realized they were not a good business at this point and told her that she just lost my business and hung up. Does this woman not realize that brides-to-be should try a dress on before they purchase it? Unless this store has all the dresses in the world, I don't think any bride to be can guarantee that they'll buy it from that shop. Also, I don't know about other brides but I wouldn't want to tell someone that I'm purchasing a dress from them if I haven't even tried it on. Apparently these people don't know how to run a business and don't understand a thing about customer service. I will never recommend this shop to any brides and I have friends who are getting married next year.
Cons: LACK OF CUSTOMER SERVICE
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