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Businiess name:
The Elegant Bride Salon
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Review by:
citysearch c.
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Review content:
Avoid this shop at all costs! My friend found her perfect dress here a full year before her wedding date. They told her to wait to order the dress until 6 months before her date. Her date was in June, so she called them to order her dress in January. When she called them to start her fittings in May, she finds out that they never ordered her dress! They didn't have enough time to do a rush order, and they tried to have her wear a different dress. I found the same dress online from a shop in Illinois, and she used this to find out if they can get this dress for her to make up for their mistakes. This time around, they insinuated that she was a crazy bride and tried to claim that she never called to order her dress. The groom had to argue with the owner to finally get a solution. Apparently, another bride, who just pushed back her date, ordered the same style dress in the same size, so they gave that dress to my friend. Over the phone, they offered free alterations, but when my friend came in for fittings, they denied saying that they would do free alterations and quoted the rush job to be $600! I would never recommend this place to anyone!
Cons: Rude service, Lying owner, Tacoma traffic
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