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Businiess name:
Stafford Jewelers
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Review by:
citysearch c.
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Review content:
Purchased engagement ring from Stafford Jewelers in Florence, KY in February 2010. Ordered the wedding band that was supposed to match in March 2010. My diamonds are 7 points but Jason said that the matching wedding band only came in 5 point or 10 points. 10 would be to large and 5 would be close enough you couldn't tell. It was supposed to take 2 weeks. During this time we noticed my 18 Karat white gold was now yellow. 3 weeks later the ring was in and did not match at all. The diamonds were half the size and the band set significantly lower than my engagement ring. I was so offended to hear Jason tell me that I didn't want to pay the extra money to have my wedding band match my engagement ring perfectly. Stafford Jewelers are refusing to refund my money but for $700 more I now have the option to get a 7 point perfectly matched wedding band. Horrible customer service, very dishonest and very disrespectful. I will never do business with these people ever and will make sure that no one else I know falls into this trap.
Cons: Poor Quality, Dishonest, Disrespectful
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