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Businiess name:
Busy Buddy Carpet Cleaning
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Review by:
citysearch c.
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Review content:
Worst experience ever. \r
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I hired this guy, Dave Torres, because he gave me a great rate for such a small place (I have a very small apartment under 400sq ft- without the furniture removed it was even smaller of an area to clean)- They quoted me $85 and that included a 'special enzyme' that they were going to treat the pet stains with. First of all... they 'forgot' about the appointment all together!!! My boyfriend waited and waited, the appointment was for 9am and we had to end up calling THEM to remind them of it. They then showed up an additional 45 min later.... Second of all, when he showed up he told me that he ""never quoted me that price"". THEN, after arguing and having to negotiate a new HIGHER price, I came home to find that 1) the pet stains and odors were STILL THERE and 2) The carpets (that took him a whole 8 min) were not even that clean to begin with. There were several stains and the odors were still there if not even more so.\r
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He ended up just arguing with me and when I called him back the next day to tell him that I was unhappy with the end result, he rushed me off the phone and said he would call back. Finally he called back and agreed to come by the next day to take a look and see what ""I was talking about""- Surprise! He never showed up. A no show- again! I tried calling the bank to cancel the check we gave him and he had already cashed it- What a joke!\r
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Worst customer service and carpet cleaning experience ever, he kept trying to hurry me off the phone, did not want to listen and then didn't even show up- AGAIN, what a scammer!
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