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Businiess name:
Nonna Emilia Ristorante
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Review by:
citysearch c.
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Review content:
I will have to agree with the review below. This was a terrible experience.
My grand daughter and I went for Buffet Lunch. Got there at 1:30. Woman on the other side of the buffet was sampling a salad. We thought she was a customer so my grand daughter went to that side of the buffet only to be scolded that for FOOD SAFETY reasons...she was on the wrong side.
When I attempted to serve myself...the PASTA NAZI loudly admonished me that she was there for that reason. Who knew?
By then I was so upset I just wanted to leave. We did go to the empty back room since I am in a scooter and mobility limited. I'd been there before with my son and that's were I was relegated to that time also. No, the restaurant wasn't crowded enough to get me ""out of the way"".
At 1:50 my grand daughter decided she'd like seconds. She came back with only a fruit salad and said the buffet was closed. Seems the Pasta Nazi had left her station for parts unkown.
I've never been to Ernestos...don't really know where it is....but I will find it.
The snarkiness is unnecessary. The nice young man who seated us was polite.
You can't bank on keeping your customers if you can't deliver good service.
Also...a word to the gent at the register when I came in. (I get the feelings these were the owners, eh?)....attend to a paying customer instead of continuing your conversation with a sales person. They can wait.
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