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Businiess name:
Test Equipment Depot
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Review by:
citysearch c.
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Review content:
I bought this product from tech equipment depot. This product and, especially, this company is terrible! The item came without the manual, the package wasn't sealed, the battery (supposedly good for a year)died after 2 1/2 days, and the data couldn't be uploaded to my computer even though the software loaded without issue. I bought this product to take temperature readings for tenants complaining of heating issues to our renters association. We have a short window of time to take readings before city ordinance allows the heat to be shut off. I asked for an immediate replacement to be rushed to me and they sent it in the mail (due tomorrow) today and charged my bank account again without even getting my permission for the charge! 9 minutes after they told me they ""would be sending it in the mail) I had sent them an email to verify there would be no other charges, and they sent it in the mail and charged me before I even received a reply back!!! Now, I'm just waiting to see how this plays out. If the replacement works, I'll send just the original item back and make sure they refund the additional charges. I have a responsibility to the tenants who come to us for help. (By the way, you only get 5 DAYS to return anything!!!)
Pros: They respond fairly quickly
Cons: Everything else!!!!
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