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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
i bought a tv through their website with in-store pickup. entered the CC number, then waited for email confirming. got the 1st email. then it said wait for a 2nd email that will have someone in the store actually ""reconfirm"" inventory. it mentioned that email could take anywhere from 15-45 minutes. i check back maybe 15 minutes later and lo AND BEHOLD i got the 2nd confirmation email. so sweet? tv is ready to be picked up. i go there show customer service my print outs, confirmation emails, etc and they cannot find the tv. then they tried to give me a run around stating the email confirmations are nto accurate. i asked her why does it state an employee will go look for it, then send another confirm email? she had no response. i mean she was an idiot. long story short (tired of writing) i phoned into corporate and threw her (the person who ""works"" in the tv area) under the bus. i got $100 bucks. lol @ her
Pros: parking garage
Cons: service
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