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Businiess name:
Kassab Jewelers
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Review by:
citysearch c.
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Review content:
My fiance and I went here to pick out my engagement ring and they have turned what is supposed to be a happy occasion into a very unhappy one. \r
I brought in a diamond that was of sentimental value to have put into the setting. I picked out a ring from their selection and I was promised two weeks. It ended up taking 4 weeks to get my ring which ruined any plans we had made.\r
Once I finally got the ring I had to take it back because they gave the ring back to me with the center stone loose. They had it for a month you would think they would have enough time to tighten the stone.\r
Then when I got it back I could tell that the center stone, which I already had, was a different color than the diamonds they put in the setting. When I got the appraisal back the stones they put in were two shades off from my stone, common sense would tell you when someone already has the center stone to match the outside stones to it. Common sense is not part of how they do business. When I took the ring back again to have the diamonds match the owner almost made me cry he was so disrespectful. This horrible man told me instead of changing the outside diamond I should just get a better center stone, knowing that the diamond had sentimental value, then he said it was of worse quality than what they appraised it at, and to top it off he told me that he wouldnt be able to find diamonds to match. I guess because I wasnt spending $100,000 I wasnt worth any of their time. I would never wish this jeweler on anyone.
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