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Businiess name:
Vinoteca di Monica
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Review by:
citysearch c.
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Review content:
I reserved at Monica's for dinner to take family members from out of town to the North End. \r
I had an 8pm reservation for 7 people - and we were not seated until 10 minutes to 9pm. More annoyingly than waiting so long to be seated - I was shocked about how RUDE the personnel were - and the situation got ugly when after dinner (aside from my guests) I spoke to the owner to mention the extremely rude host - the owner instead of being polite and apologetic - actually could care less - he actually said he didn't care that we were so disappointed because he has a full house anyway! The owner continued to use foul language - I have never experienced such bad customer service - I will NEVER go back - and will never recommend this restaurant to anyone!
Cons: horrible customer service
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