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Businiess name:
Desert Tint
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Review by:
citysearch c.
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Review content:
We took a brand new car to have the front two windows tinted to match the rest of the car. While it wasn't a perfect match, it looked satisfactory and I was willing to live with it. What I wasn't able to live with however were the numerous pockets of air (bubbles) that failed to disappear after sitting in the sun for over 1 month on/off. I called Desert Tint and they seemed to want to make it right. I returned and waited two hours while they worked on two small passenger windows. Well, guess what...this one came out even worse and it was done by their manager Jimmy. I even mentioned before I left that window application looked unusually bubbly, but was assured these would disappear. They didn't go away and the streaking and bubbles got even worse after 10 solid days in the sun. I didn't even garage my car to ensure against bubbles/streaking! I took it back for the third time, apalled at the incompetent window tinting services I've experienced with the purpose of taking this crap off my windows and getting my money back. Chris, the owner, said he couldn't do that but offered yet again to re-apply the tint. I figured nothing could be as bad as what Jimmy did, so I let him. After two weeks...you guessed it, bubbles and streaks (the kind that don't go away). Remember, this was on a brand new 2012 car with pristine windows that don't have the pitting, scratches, blemishes that older windows have. This is the easiest job for a window tint shop! I can't imagine what my car would've looked like if I had asked for the entire car done with these guys.
They offer great prices and very friendly customer service. It pains me to write this review because their staff is really focused on customer service. Unfortunately, they lack skill and quality control that should not be overlooked. If you are willing to live with tint that looks bubbly and has a lot of streaks, I would recommend them. If you expect a higher standard for your hard earned dollars, go somewhere else. I never got my money back, and I wasted time that I'll never see again.
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