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Businiess name:
Gold's Gym
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Review by:
citysearch c.
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Review content:
Gold's Gym on South Beach is a rip-off and the operations are horrible. The staff changes monthly if not weekly. The owner walks around like king of the hill only listening to his employees when you complain instead of clients. He should be concerned about his gym and people he hires to work front desk. Front Desk is very difficult to deal with because they are toooo busy socializing and will miss up your credit card - I know first hand. They over charged my credit card with manual fees and blamed me for it. There is a reason why the gym is still empty after 5 years in service. Nice facilities are not enough, you cannot rip people off anywhere, especially in a small community like South Beach. There are better gyms in South Beach with highly trained staff, no gimmicky fees and service charges. Their general manager is worst than the owner......... Customer retention is not a priority.....stealing and lying is.
Pros: Nice Facilities
Cons: Gimmicky Contracts and really bad service from staff especially when it comes to membership/credit card issues
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