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Businiess name:
Renee Strauss For The Bride
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Review by:
citysearch c.
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Review content:
I had my sister (maid of honor) my mom (mother of bride) and my flower girls order dresses from Renee Strauss and it was a horrible experience. They advised us all to order dresses 2 sizes too big. When we resisted they told us to trust them and that they've been in business for 25 years and they know best. The dresses arrived and they were huge! My sister's 2nd alteration's appointment they cut too much fabric and it was skin tight and the zipper wouldn't go up. They charged my mom just shy of $1000 for her dress alteration. It was only 2 weeks before the wedding and I felt they took total advantage of her. I spoke to Renee Strauss and she told me the alterations staff are independant contractors and she doesn't control those charges. I told her that her name is on the side of the building and she needs to take responsibility. Renee Strauss raised her voice and was very unprofessional. I couldn't wait to get the dresses and leave that dingy place. She is a terrible business person and doesn't back up her claims of impeccable service. The flower girl dress arrived with a defect and instead of ordering a new one (they said they did) we ended up with the same defect dress but they tried to unsuccessfully fix. This is unacceptable and every bride should know that you get treated like this when you go to her store. Renee Strauss didn't offer any solutions and just dismissed my complaints. With less than two weeks before my wedding, it was very disappointing and very stressful. Life is too short. Find another place for all your bridal needs.
Cons: Too expensive, rude service and they don't back up their product or service
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