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Businiess name:
Renee Strauss For The Bride
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Review by:
citysearch c.
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Review content:
I have never been treated so rudely or so cruelly as I was at Renee Strauss. On the day of my appt, they could not have been nicer. I was treated like a queen and picked out a beautiful dress BUT everything changed when I went back for my first fitting. My wedding gown was actually a bridesmaids dress (I was on a budget), so when I purchased it, Renee herself showed me the list of Bridesmaid Alteration prices and told me that was what I would be charged. But when I showed up for my fitting, I was charged the complete opposite. AFTER they had unstiched my dress, leaving it in pieces, they handed me a list of charges that added up to MORE THAN THE DRESS ITSELF. When I protested, they told me I had no choice now that they had opened up my dress. I ended up at the front desk in a robe and my wedding shoes, crying my eyes out, and still couldn't get any help. Finally, one of the sales people slipped into my dressing room, handed me a card for a DIFFERENT TAILOR and told me I should go somewhere else because I was being ripped off. I finally conviced the seamstress to stitch my dress back up and had to come back three days later to pick it up. Then they wanted me to sign a form saying that they had not damaged it. When I refused, they wouldn't give me my dress (which I had already paid in full for). Finally, after I threw a fit in the middle of their prescious salon, they gave me my dress and I left, once again in tears.\r
These people are crooks. To be treated so badly on what should have been the most important shopping experience of my life was inexcusable.\r
And by the way, the other tailor, LUBA'S TAILORING, did a perfect job for $75. \r
Renee Strauss is a horrible place.
Pros: Nice At First
Cons: Made Me Cry My Eyes Out TWICE
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