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Businiess name:
UPS
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Review by:
citysearch c.
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Review content:
My sons' VERY perishable medication was left under a shed on the side of my house. The package was NOT left in plain sight nor was there any sort of notification as to where the package was left. When I contacted the shipper the next day to ask why it had not been delivered yet, I was told it had been left under the ""carport"". Because this medication is so perishable, it can not be stored below 36 degrees, last night the temp was 18 degrees! $3500 worth of medication is now TRASH! Thank goodness the manufacturer is going to replace the medication at no charge to us. The delivery driver should have left the package in plain sight or left a note explaining where he left the box. Unfortunately I do not get a choice in who the company uses to ship the medication to me, so I will most likely have to deal with UPS again. However, in the future I will now have to wait at home in order to sign for the package. Needless to say, I have complained to my insurance, to the medication manufacturer and left a message for the local UPS office to call me so as to register my complaint with them! $3500 is a lot of money to just flush down the toilet because this MORON driver didn't think to follow simple instructions and realize the clearly labeled ""PERISHABLE"" package probably shouldn't be left in an obscure location!!!
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