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Businiess name:
Incredible Pets
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Review by:
citysearch c.
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Review content:
My in law's were out of town and asked me to take their dog in for grooming. In the past when they had asked I had been instructed to take their dog to incredible pets in sandy. I dropped the dog off at 8:30 AM with the instructions for my in laws about how to clip her. About 2 hours later the groomer called and asked if we had an appointment to groom the dog. I told her that my in law were out of town and I assumed they did because they asked me to take her in. The groomer was very friendly and said that they would groom her and call me when she was done. At 5 PM I hadn't heard form them and called to inquire about when she would be done and the groomer said we could pick her up at 5:15 PM. I picked up the dog and paid for the grooming. The next morning I received a call from the groomer telling me that after a conversation with the store manager that they were very surprised that to see the dog there for grooming and asked me why I took her there. She than proceeded to tell me that the last time the dog was groomed there my in laws had a bad experience. I told her that I knew nothing of it and it was never mentioned to me. She then told me that they were going to send a bill to my in laws for a tip since I didn't leave one. I told her that I did not own a pet and did not know that I was suppose to leave a tip and thought that it was very tacky that she would even consider sending them a bill for a tip and that I thought she should reconsider. She then said ""you are a b$%#@ just like your mother in law"" an hung up.
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