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Businiess name:
Incredible Pets
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Review by:
citysearch c.
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Review content:
I went to buy my westie there. I am so happy i got her but....\r
first off i put half down 3 days before i can bring her home. the 3rd day was up, i was so excited to get my new puppy. they ran me up for the remainding. they didnt give me a receip which at that time i didnt notice. i brought the wonderful puppy home and i got a call from the employee that rang me up for my ballance. He stated he ran my up for 27.00 instead of 227.00 and that he needs my bank info and my card info ""RIGHT NOW"". (he was calling on his own cell phone not the business phone)\r
first off i work at a Law Firm and i didnt know if he was telling the truth. I deal with people that seal bank info. i didnt want to deal with that in my personal life.\r
so i told him that i need proof because he need gave me a receipt. He got very mad. I told him i am not doing anything until i get proof that he only ran it for $27.00. \r
my bank statments did go through that day so i was going to call him back the next day. i get a call back at 9 in the morning the next day. the employee again said ""you didnt call me back."" i said ""i need proof that you only ran it for $27.00"". he got very mad and said ""we called the cops and the cops are going to come after you because you arent paying this"". i sd ""this is your mistake not mine, you put it in for $27.00 not me!"" he got very mad he said ""i need your bank info or card info right now!"" i sd ""NO i am not giving that to you until i see proof""\r
i got on my bank info and sure enough he did run it through for $27.00. i called back and asked for the manager. the employee i talk to earlier could tell by my voice it was me. he sd ""why dont you want to talk to me?"" i told him i want to talk to the manager. he would not give the ph to the manager which is Jim. he finally gave the phone to jim. I told jim that his employee was very rude. jim said ""well we have to cops involved."" i said ""why he ran it for $27.00 it is not like i made him run it for that amount"". i said ""i work at a law firm and that is not right how you are dealing with this"" jim then got very scard i could tell. jim was very nice after that he said he was sorry. i said these things happen it is okay. so i gave him my card info over the ph to run it for the right amount.\r
the next day i check my voice mails. i had a miss call from jim that i didnt check. jim said in the message, ""Ms. you know we ran it through for $27.00"" (yeah i didnt even get a Receipt) and jim said, ""i called the cops call me back asap because the cops will be knocking at your door and i know you dont want to police report on you so call me back i know you dont want anything bad to happen to you so call me back.""\r
i can beleive he said that to me!!!! it wasnt like i ran out of the store and stoll a puppy it was their mistake!!!!!!!!!!!!!!! i hate it there
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