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Businiess name:
Biscuits & Bath
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Review by:
citysearch c.
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Review content:
Do NOT take your dog here - EVER. You would be better leaving it alone at the dog park all day. They have a D- rating from the Better Business Bureau for a good reason! My dog got seriously cut up, they shut its face and paw in a door in front of me, they broke his collar every day since they could not figure out how to make it work and they admitted to making a ""mistake"" and not checking his vaccinations leading to him almost dying of bordetella. The day he got sick they did not even notice the fever or profuse discharge from his nose and kept him around other dogs. Once they admitted their ""mistake"" and I asked for compensation of medical bills they refused saying its play at your own risk. The negative reviews are NOT blown out of proportion they are serious. I didn't believe the reviews figuring that they were from over sensitive owners. . . I gave them a shot with a puppy promotion and me and my dog are paying severely. While they quickly gave me my money back immediately after realizing that they were at fault they lied saying it was the canine flu in hopes I wouldn't check either. However vet bills, time off work and professional cleanup after the illness cost much more then a month of play. This is the biggest mistake I have ever made in NYC. I have no idea how they are still in business.
They do not always check vaccines
They do not call the vet when your dog gets sick
They have too many dogs per person
The second something goes wrong they quickly shirk the blame and lie
My guess is they don't have web cams for a reason!!!
Believe every negative review and do not subject your dog to this
Pros: easy drop off
Cons: don't always check vaccines, dogs get sick and hurt often
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